- Demonstrate clear, respectful, and empathetic communication in interactions with patients and their families.
- Use therapeutic communication techniques to address patients' fears, concerns, and emotional needs.
- Apply strategies for delivering bad news in a compassionate and patient-centered manner.
- Effectively communicate treatment plans, procedures, and medical information, ensuring patient comprehension and trust.
- Establish rapport and trust with patients by using empathy, active listening, and supportive interactions.